Privacy Policy

Mount Gambier Concrete ("we", "us", "our") respects your privacy. This policy explains how we handle personal information collected through our website, mountgambierconcrete.com.au, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

When you contact us or submit an enquiry form, we collect the information you provide — typically your name, phone number, email address, town or suburb, and details about the concreting work you're enquiring about. We may also collect anonymous website usage data through analytics (see below).

How we use your information

We use the information you give us to:

• respond to your enquiry and provide a quote;
• arrange and carry out concreting work you request;
• contact you about your job or quote; and
• keep records of quotes and work performed.

We do not sell your personal information. We only share it where necessary to provide our services (for example, with the operator who services your job) or where required by law.

Analytics and cookies

We use Google Analytics to understand how visitors use our website. This may set cookies and collect anonymised data such as pages visited, approximate location and device type. This information is aggregated and is not used to personally identify you. You can disable cookies in your browser settings.

Data storage and security

Enquiry details submitted through our forms are transmitted by email to our lead inbox and stored by our email and hosting providers. We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Accessing or correcting your information

You can ask us what personal information we hold about you, or ask us to correct or delete it, by contacting us using the details below.

Contact us

For any privacy questions or requests, contact us at info@mountgambierconcrete.com.au or call 0400 123 456.

This policy is provided for general information and may be updated from time to time. It does not constitute legal advice.